for Education Inc

TOC for Education Certification, Level 1-100

 

TACT

(Thinking And Communication Tools)

 

12 Hours of TOCfE Instruction

 

Prerequisite: None

 

General Objective: Provide an introductory level of 3 TOC tools to enhance learners:

  • Internal communication
  • External communication
  • Problem solving and decision making skills

 

Specific Learning Objectives:

  • Establish criteria of an effective method to resolve conflicts and make good decisions
  • Define a conflict, action or decision through two points of view in a simple, fair and non-provocative way (without blame)
  • Differentiate between the concepts of wants and needs in a conflict and decision
  • Identify underlying assumptions/inferences between wants and needs in a conflict or dilemma
  • Intuitively identify break-through solutions, actions and decisions that do not compromise needs (win-win)
  • Apply the concepts of the CLOUD to the development of empathy
  • Identify the positive effects of an idea or action
  • Predict potential negative effects of an idea or action
  • Identify cause and effect relationships between ideas or actions and resulting outcomes
  • Identify and evaluate the assumptions that explain the connections between ideas or actions and resulting outcomes
  • Create new solutions that can prevent negative consequences of an idea or action
  • Clearly state a goal as an Ambitious Target
  • Predict obstacles that prevent the attainment of Ambitious Targets and create feasible strategic plans to overcome them

 

Qualification: Upon completion of required hours of instruction and examples of all three tools, participants will receive a certificate stating they have successfully completed TACT training.